Shipping Policy
Shipping Policy
Shipping Overview
Welcome to Remedy Swim! We're excited to offer you an amazing shopping experience for all your swimwear needs. This shipping policy outlines the details of our shipping process to ensure transparency and reliability for our valued customers.
Shipping Regions
We currently offer shipping worldwide so everyone gets a piece of Remedy Swim. If by chance your location is not listed, please contact our customer support for more information regarding potential shipping options.
Shipping Methods
We provide 2 shipping options to cater to different preferences and needs:
- Economy Shipping: 5 to 8 business days (Monday to Friday)
- UPS Ground Shipping: 3 to 5 business days (Monday to Friday)
Please note that delivery times may vary depending on factors such as location, customs processing, and unforeseen circumstances.
Order Processing
Orders are typically processed between 3 to 5 business days of order placement. Once your order is processed and shipped, you will receive a confirmation email containing tracking information.
Route Shipping Insurance:
Shipping Insurance:
Remedy Swim is not responsible for lost or stolen packages after delivery has been confirmed. However, for added peace of mind, we offer Route Shipping Protection at checkout. Route Shipping Protection provides coverage for lost, damaged, or stolen packages during transit. If you purchase Route Shipping Protection and your package is lost, damaged, or stolen during transit, you can file a claim directly with Route by following the instructions provided in your shipping confirmation email or by visiting their website at https://claims.route.com/.
ROUTE SHIPPING PROTECTION DISCLAIMER
We take full responsibility for your products when they are in our care. The shipping courier is 100% responsible once your package is dispatched & we do not control the method in which your items are delivered.
If shipping protection is not purchased, any lost, damaged, or stolen packages must be filed directly with the carrier.
Shipping Costs
Shipping costs are calculated based on your location, chosen shipping method, and the total weight of your order. You can view the shipping cost during the checkout process before finalizing your order.
Tracking Your Order
As soon as your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package through our chosen carrier's website.
Customs and Duties
For international orders, please be aware that customs duties, taxes, and fees may be incurred based on your country's regulations. These additional costs are the responsibility of the customer and are not included in the order total or shipping fees.
Delivery
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect addresses provided by the customer.
In the event that you are not available to receive your package during delivery, a notice will be left at your doorstep with instructions on how to reschedule delivery or pick up your package from a local pickup point.
Order Tracking and Support
If you have any questions or concerns about your order, shipping, or tracking, please don't hesitate to reach out to our customer support team at info@remedyswim.com, We're here to assist you every step of the way!
Returns and Exchanges
For information on our return and exchange policy, please refer to our dedicated Return and Exchange Policy page HERE
We strive to ensure that your shopping experience with Remedy Swim is as smooth and enjoyable as possible. Thank you for choosing us for your swimwear needs!